Hey guys, I tried to flash my Model F with QMK Toolbox, which appears to be the preferred method, after making a new .hex keymap with the dev version of QMK configurator. I hit reset (Fn + Space + R) and flashed it, and it disconnected at the end of the process as expected. When I tried to reconnect though, I get nothing – no recognition that the keyboard has been plugged in from either of my Windows computers, and the keyboard itself doesn’t type anything. I can’t seem to get it into bootloader mode again either, to attempt the flash again. Can this be saved, or do I need to open up the back of the keyboard and reset the controller?

I really don’t want to have to because I don’t have any torx heads on hand so I have to grab and twist each screw out with a set of pliers to remove the back plate, and there are a lot of screws.

Solved! Thank you, Joe! Resetting PROG does not return the keyboard to any default keymap, but rather erases the stored keymap, meaning the keyboard won’t magically start typing after you hit reset. As the answer indicates, please have a software like QMK Toolbox or the Windows Device Manager open for visual verification that a plugged-in device has entered bootloader mode.